Shipping policy

Shipping Policy

Nutrition Mania PTY LTD ships to addresses within Australia only. We do not currently ship internationally.

Processing time

Orders are processed on business days (Monday to Friday, excluding public holidays). Orders placed on a weekend or public holiday are processed the next business day. You will receive a confirmation email when your order is placed, and a second email with tracking details once it has been dispatched.

Shipping rates and delivery estimates

Shipping options, costs and estimated delivery times are calculated and displayed at checkout before you complete your purchase, based on your delivery address and the size and weight of your order.

Delivery timeframes provided at checkout and by the carrier are estimates only and are not guaranteed. Delivery to regional and remote areas may take longer.

Tracking your order

Once your order is dispatched you will receive a tracking number by email. Please allow up to 24 hours for tracking information to become available on the carrier's website.

Incorrect addresses

Please check your delivery address carefully at checkout. We are not able to redirect orders once they have been dispatched. If an order is returned to us because of an incorrect or incomplete address, we will contact you to arrange redelivery, which may incur an additional shipping charge.

Lost, delayed or damaged deliveries

If your order has not arrived within the estimated timeframe, or arrives damaged, please contact us at admin@nutritionmania.com.au with your order number and we will investigate with the carrier. Please inspect your order on delivery and contact us immediately if any item is damaged, defective or incorrect.